I've been phoned up twice by Jersey Gas to rearrange their annual checks. This I don't care about. The really annoying bit is the bint who phones up to do it. She has to be the most condescending, patronising human alive. She keeps asking to speak to my father. You can love but he lives 200 miles away.

I blame my youthful voice.

I want to read examples of bad customer service please. Especially phone related ones. Thnxs.